Support
Need help with a report, backup, or Offline Pro purchase? Email us and include the iOS version and a short description of what happened.
Restore Offline Pro
Open Field Report, go to Settings, select Offline Pro, then choose Restore Purchase. Use the same Apple ID that originally purchased Offline Pro.
Your report data
Projects and report photos are stored locally. We recommend creating periodic backups from Settings and saving them somewhere you control before removing the app or changing devices.
Purchase issues
Apple processes all payments. If a charge needs to be reviewed or refunded, use Apple’s Report a Problem service.